falat26 Опубликовано 23 сентября, 2018 Поделиться Опубликовано 23 сентября, 2018 Hi mails not working correctly, when i sent payment mail reciever doesnt see it at all and we tested it with many chars. Can you check it? Thanks Ссылка на комментарий Поделиться на другие сайты Поделиться
HawkC4 Опубликовано 25 сентября, 2018 Поделиться Опубликовано 25 сентября, 2018 Hi, There is a troubleshooting section https://forum.asterios.tm/forum/147-проблемы-с-персонажами-и-мобами/ (troubles with mobs and characters) There you can create a topic based on rules we have: Quote Always mention the revision of the server (type .status in a game chat to check the current revision). In case of 'known issue' your problem is going to be solved in one of the nearest updates. Relevant issues of a gameplay might be moved to a bug tracker in case of administration attention is required. Topic is not going to be moved to a bugtracker in case of mandatory parameters are missed (see the list below). Common rules of the Troubleshooting section: Always mention a nickname of your character and a server it is located in a topic/comment One topic - one problem. You can mention two or more issues in one topic only in case it is similar or has the same root cause Always mention the current revision of a server in a topic you create and date\time of the issue Questions or any troubles regarding a voting are not going to be solved or discussed (see Bonus section of a web site) Any account access related issues (bans, hijacks, etc.) should be directed to the Account Troubleshooting section Any lost or stolen items are not going to be restored Your topic can be moved to the Archive section without any formal response from a support team. That mean other players already provided a response. Please use a search through forum topics/comments 'Read Only' restriction or warning points can be imposed in case of flood/offtopic/flame/UPs/impoliteness 'Read Only' restriction (for a week or more) is going to be set in case of topic created once again after it has been deleted The topic is considered solved in case of author doesn't respond in a month Ссылка на комментарий Поделиться на другие сайты Поделиться
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